Operations & maintenance

Maintenance for your solar plant, under contract.

Cleaning, inspection, remote monitoring and repairs, for the plants we install and those fitted by others. Villas, businesses, factories, EV charging, across Morocco.

Why maintenance

A plant without upkeep loses output, without warning.

  • Dust builds up

    Sand, dust and pollution soil the modules. Output drops gradually, and nobody sees it on the bill.

  • A fault goes unnoticed

    A stopped inverter or disconnected string can go unnoticed for weeks if nobody watches production.

  • The installer is gone

    Many plants have no follow-up after installation. We take them over with a full condition report.

  • Warranties need evidence

    A written maintenance history, with readings and photos, makes warranty claims with manufacturers easier.

Initial diagnosis

Already have a plant? Start with a diagnosis.

A full visit to establish the real condition of your installation, whoever installed it. You get a written report with the points to fix and the right maintenance level.

Who it is for
  • Villas and residences
  • Shops, hotels and offices
  • Factories and cold stores
  • EV chargers and carports
A maintenance visit

What we do on site.

  • Module cleaning, suited to the site
  • Visual inspection of modules, structures and fixings
  • Tightening and cable condition checks
  • Electrical measurements per string
  • Inverter, alarms and settings check
  • Protection and earthing checks
  • Remote monitoring check
  • Written report with photos and recommendations
Technician inspecting a solar plant
Maintenance report

What every report contains.

The maintenance plan is based on IEC 62446-2. Every report is handed over in writing and kept in your plant's history.

  • Actual production compared with expected production
  • Inverter availability and alarms over the period
  • Visit findings, with photos
  • Electrical measurements per string
  • Work carried out and parts replaced
  • Recommendations and next actions
Service levels

Three levels, one point of contact.

01

Monitoring

Know at any time whether the installation produces as expected.

  • Remote production monitoring
  • Alert on shutdown or abnormal drop
  • First remote diagnosis
  • Periodic production report
02

Preventive maintenance

Keep the installation clean, safe and performing.

  • Everything in Monitoring
  • Scheduled site visits
  • Module cleaning
  • Check of modules, structures and cables
  • Protection and tightening checks
  • Inverter parameter readings
  • Visit report with photos
03

Corrective maintenance

Act fast and restore operation.

  • On-site diagnosis
  • Repair or replacement of components
  • Support with manufacturer warranty claims
  • Intervention report

Response time and visit frequency: set in the contract, according to your site and region.

Getting started

How a contract starts.

  1. 01

    Installation audit

    Visit, measurements and condition report, including for an installation fitted by another contractor.

  2. 02

    Contract proposal

    Service level, visit frequency and response time, set out in writing.

  3. 03

    Monitoring set-up

    Connection to remote monitoring and alert thresholds defined.

  4. 04

    First visit

    Cleaning, checks and a baseline of the installation.

Certifications

Installer certified by manufacturers.

These certifications are granted after training. They commit us to install, commission and follow the equipment to each manufacturer's requirements, and give access to their technical support and warranty procedures.

  • Huawei FusionSolar — Certified installer
    Certified installer

    Huawei FusionSolar

    Residential and C&I inverters, storage, production monitoring.

  • Deye — Certified installer
    Certified installer

    Deye

    Hybrid, grid-tied and off-grid inverters, storage systems.

  • GoodWe — Plus+ installer
    Plus+ installer

    GoodWe

    Grid-tied and hybrid inverters, storage and monitoring.

FAQ

Operations & maintenance

Can you take over an installation you did not build?

Yes. We start with an audit to know its condition, then propose the right maintenance level.

How often should panels be cleaned?

It depends on the site: dust, rain, nearby farming or industry. We set it after the first visit.

What happens if something breaks down?

The monitoring alert triggers a first remote diagnosis, then an on-site intervention within the time set in the contract.

Do you handle equipment warranties?

We support warranty claims with manufacturers and follow up part replacements.

Every project starts with a site visit.

After your request

  1. 1
    We call you to understand your site and consumption.
  2. 2
    Technical visit on-site surveys, no commitment.
  3. 3
    Written file solution, equipment, assumptions and proposal.

We come to your site, anywhere in Morocco, and leave with what a serious technical file needs.

Call us: +212 620 242 085 · +212 604 800 034

Email us: [email protected]

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